Frequently Asked Questions

What is a PDF file?
Do we have a refund policy?
I get a message that the file is corrupt
What method of payment is available?
How to Order and Download

How to Order and Download

  1. Browse through the products. If you see a product you like, you can click on the name of the product to view further details regarding the product.
  2. Click on the “Add to cart” button to add the product to your cart.
  3. Once all the products have been selected you can click on “View cart” to view and edit your shopping or you can proceed to “Checkout”.
  4. In “Checkout” if you have a coupon, you can enter the code there.
  5. Complete all the Billing Details. Please make sure that your email address is entered correctly.  Any spelling mistakes will cause you not receiving your products.
  6. At the bottom of the page it will give the option to do a payment via Direct Bank Transfer (EFT) or PayFast. Select the relevant option and click on “Place Order”
  7. If you choose the EFT option you will receive an email with our banking details and your order number. Once you have emailed us proof of payment we will release the order to you for download.
  8. Your Completed Order email will contain download links to your products. Please remember that each product can only be downloaded twice per order.